Payment Terms

Online payments welcome: You can make a bank transfer using the following bank account details. Sort code 09-01-29 12679436 santander ( overseas codes :BIC: ABBYGB2LXXX
IBAN: GB75Abby0901291269436) always use the name you booked as your reference and state on the booking “paid by bank transfer”.
Note – if your bank transfer is not made within 12 hours the booking will not be processed and will be cancelled. It is advisable to email or call us if you are concerned.

OR use PayPal with email address : Barrie@barrieingram.co.uk send money/funds with no fees.

Or Call and pay by Phone

Or advise us by email : Barrie@barrieingram.co.uk to call you at a preferred time to take payment over phone. by card – we are covered by the data protection act.

Or make an appointment to talk and discuss your booking/ payment via the REQUEST A QUOTE page (you can book a call, and we will be waiting at specially arranged time for your call) Click and Book you will receive an email to confirm the time.

Or call us on 01206503155 OR 08002118290 between 09.00am and 17.00pm uk time. out of hours choose option 3 or leaving a message, we will call you back.. as soon as we can the next working day.

If your are in urgent need to book your airport transfer then email Barrie@barrieingram.co.uk or call 08002118290 using option 3. This is an out of hours option and you will be calling some one out.

A deposit must be paid to secure your booking. A text/ email will be returned to you within 30 minutes of you making the booking during office hours to confirm the details. You will be required to text/ email back “Confirmed”. The booking is then considered made on the system. Within this message will be your confirmation of your deposit paid and remaining return fare due on your outward journey. Customers are always asked to call the week day before their outgoing journey within office hours (9.00am to 17.00pm) to make sure all the booking details are the same. At this point they can be informed of driver details and mobile phone contact.

On your outward Journey you will be handed two copies of a document that contains all the return journey and driver details for you to check and sign. You will be required to hand one copy back the driver for our records and retain one for your use on the return journey. It will have the name and mobile number of the driver collecting you, which is usually the same driver taking you out. This is useful as sometimes your mobile may have a low battery or misplaced. That way the paper document helps remind you of the number to call for your pickup. We think of every thing.

Note: There are rare occasions when Barries Cars Ltd can change the pickup time to accommodate the smooth running of the operation in relation to traffic conditions and other services provided as long as it is within 12 hours and text or email has been sent to the customer that originally booked. If this happens there will be no change to the agreed fare.

If there is a delay in collection due to traffic or weather conditions no reimbursement will be due for delays and stress. However, if after a complaint has been lodged and it turns out that it was a fault of Barries Cars Ltd, we will endeavor to make good at a maximum of a full refund of the leg of the journey on dispute depending on the circumstances. In no circumstances must a refusal of payment be made with the driver or arranged discount be made with the driver. Any dispute must be made with our offices at 105 London Road Colchester Essex or call 01206503155 or by email Barrie@barrieingram.co.uk.

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